Empowering change: Transforming data management in a global pharmaceutical
Providing structure and change management to maximise the effectiveness of a data improvement programme for a global Pharmaceutical business.
Service
Sector
We supported the programme team in delivering a clear and structured change management approach at the heart of the programme's planning.
The Challenge
Our innovation-driven global pharmaceutical client was undertaking a significant master data improvement programme, with both a technology change and the implementation of tighter controls of data stewardship globally.
The Solution
We supported the programme team in delivering a clear and structured change management approach at the heart of the programme's planning. The team ensured the country data stewards understood the context of the change and were empowered to drive the change at a local level. We led this effort with regular structured communications and awareness sessions. As the solution developed, we created forums for questions and concerns to guarantee that countries were fully prepared for cut-over.
The Impact
The extensive adoption plan covering activities beyond the technology platform launch enabled the change to truly embed and become part of the company's business-as-usual operating model.
