Empowering a Charity Trust: Defining the vision and mission to deliver future growth.
Bringing clarity and future direction with a vision, mission, and outcomes framework to guide for the future.
Service
Sector
"It was great working with Lancia Consult to develop our new business plan. The team were hugely engaging and worked with us all to understand the complex facets of our organisation. It was a hugely collaborative experience, and we really enjoyed working with Lancia Consult. A huge thank you from the whole team".
Chief Executive Officer
The Challenge
Approaching the end of a three-year business plan, our client, a charity trust, faced a variety of competing priorities reflected in the charity's team and operations. They needed clarity on future direction and help defining a vision, mission, and outcomes framework to guide their activities in the years ahead.
The Solution
We analysed three years' worth of activities, achievements, finances and results – from visitor satisfaction ratings to profit ratios. We then designed a programme of workshops to build a shared picture of user personas and SWOT, define and co-create compelling vision & mission statements and blend different logic model frameworks to determine outcomes.
The Impact
We helped create full team engagement and buy-in to a vision, mission, and shared outcome measures. A solid basis for a three-year business plan: this was a piece of strategy work that the senior leadership team were confident would inform day-to-day work rather than gathering dust on a shelf.
